Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") are a legal agreement between you and Nexalify ("Nexalify", "we", "us", or "our") governing your access to and use of CherryTalk, including the CherryTalk mobile application, website, AI chat features, story events, virtual items, subscriptions, and related services.

By creating an account, signing in, purchasing items, subscribing, or using CherryTalk, you agree to these Terms and our Privacy Policy. If you do not agree, do not use CherryTalk.

2. Eligibility and Accounts

You must be legally able to use CherryTalk and to agree to these Terms. You are responsible for your account, device, credentials, and all activity under your account. You must provide accurate information and keep your account secure.

CherryTalk supports Apple, Google, and email-based sign-in. We may suspend or terminate access if we reasonably believe your account is being used in violation of these Terms, applicable law, platform rules, or service security requirements.

3. AI Characters and Fictional Content

CherryTalk is an AI character role-play and interactive story service. Characters, scenes, events, relationships, messages, images, and story outcomes are fictional unless clearly stated otherwise. AI-generated content is created for entertainment and storytelling purposes.

AI-generated content may be inaccurate, unexpected, inconsistent, or unsuitable for some users. CherryTalk does not provide medical, legal, financial, professional, or emergency advice. You should not rely on generated content as factual advice or as a substitute for professional judgment.

4. User Content and Conduct

You are responsible for messages, prompts, choices, feedback, names, avatars, and other content you submit or upload to CherryTalk ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, display, transmit, and use User Content as needed to operate, maintain, secure, and improve CherryTalk.

You agree not to use CherryTalk to:

• violate law, platform rules, or third-party rights;
• harass, abuse, threaten, exploit, or harm others;
• submit illegal, hateful, sexually exploitative, or violent content;
• upload malware or attempt to disrupt the service;
• reverse engineer, scrape, automate, or overload CherryTalk without authorization;
• attempt to bypass payment, entitlement, rate limit, moderation, or security controls; or
• misrepresent your identity or impersonate another person.

5. Service Features

CherryTalk may include character chat, relationship progress, story events, dynamic event scripts, generated images, inspiration suggestions, feedback tools, local caches, sharing features, diamonds, and membership features. Features may vary by account, region, device, app version, platform availability, and service status.

We may add, modify, suspend, limit, or discontinue features at any time. We do not guarantee that any specific story, character, generated output, event, image, reward, or feature will remain available permanently.

6. Diamonds and Consumable In-App Purchases

Diamonds are in-app consumable virtual items used within CherryTalk. Diamonds have no cash value, are not money or property, are not withdrawable, are not redeemable for cash, and cannot be transferred, traded, sold, or exchanged outside CherryTalk.

Diamond packages may be purchased through Apple's in-app purchase system. The price, taxes, currency, and payment terms shown by the App Store apply at the time of purchase. Bonus diamonds, first-purchase promotions, daily check-in rewards, or other rewards may be changed, limited, or discontinued at any time.

We may deduct diamonds when you use paid features such as chat messages, inspiration, dynamic events, or other premium interactions. Unless required by law or platform rules, diamonds are non-refundable after purchase or consumption.

7. CherryTalk Premium Subscription

CherryTalk Premium is a monthly auto-renewable subscription purchased through Apple's in-app purchase system. Premium benefits may include monthly diamonds, VIP identity, additional check-in rewards, expanded inspiration usage, improved character memory features, and other benefits described in the app.

The subscription price, billing period, currency, taxes, trial or promotional terms, and renewal terms shown by the App Store apply at the time of purchase. Your subscription automatically renews unless canceled at least 24 hours before the end of the current period. Your Apple account will be charged according to Apple's subscription rules.

You can manage or cancel CherryTalk Premium in your Apple ID subscription settings. Deleting CherryTalk or deleting your CherryTalk account does not automatically cancel an active Apple subscription. Refund requests and payment disputes are handled by Apple under Apple's policies.

8. Payment Verification and Entitlements

We verify Apple transactions before granting diamonds, subscription status, or related entitlements. Entitlements may be delayed if Apple's systems, network services, or our verification systems are unavailable. We may correct balances, revoke mistakenly granted entitlements, or adjust records where needed to address errors, fraud, refunds, chargebacks, platform notices, or abuse.

9. Account Deletion

You may request deletion of your CherryTalk account in the app or by contacting us at support@nexalify.ai. Account deletion may permanently remove or anonymize your account data, chat history, diamonds, membership status, unlocked content, and related records, subject to limited retention for payment, security, audit, dispute, or legal compliance purposes.

See our Account Deletion page for more information.

10. Intellectual Property

CherryTalk, including its software, design, characters, artwork, text, logos, service structure, and non-user content, is owned by Nexalify or its licensors and is protected by intellectual property laws. These Terms do not transfer ownership of CherryTalk or any related intellectual property to you.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to use CherryTalk for personal entertainment purposes.

11. Privacy

Our Privacy Policy explains how we collect, use, store, and share information. By using CherryTalk, you acknowledge that we process information as described in the Privacy Policy.

12. Suspension and Termination

We may suspend, limit, or terminate your access to CherryTalk if we reasonably believe you violated these Terms, created risk or harm, attempted fraud or abuse, or used CherryTalk in a way that could harm users, Nexalify, service providers, platforms, or the service.

13. Disclaimers

CherryTalk is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and uninterrupted operation.

14. Limitation of Liability

To the maximum extent permitted by law, Nexalify will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, virtual items, or service availability. Our total liability for claims related to CherryTalk will not exceed the amount you paid to CherryTalk during the 12 months before the claim arose, or USD 100, whichever is greater.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as updating the effective date, posting a notice, or providing an in-app notice. Continued use of CherryTalk after updated Terms become effective means you accept the updated Terms.

16. Contact

If you have questions about these Terms, contact Nexalify at support@nexalify.ai.